Thank you for reaching out to APsystems Technical Support.  We have received your message and our team will review your inquiry as soon as possible. You will receive a follow-up email with further information or next steps within 24 hours.

If you need to follow up, you can email us at support.usa@apsystems.com, or call our main phone number at +1-844-279-8600.  Please also note that our replies may occasionally land in your spam or junk folder, so we recommend checking those folders if you don’t see our response in your inbox.  Best solution is to add our email address to your white list so it does not go into your spam folder.

The answer you need might also be available at your fingertips! For additional resources, be sure to visit our website for the latest FAQs (sections for both professional installers and homeowners), documentation, technical support videos and more here: https://usa.apsystems.com/training/

Homeowners please note: Reach out to your installer first for assistance. Our team will redirect communication to an active installer to ensure you get the fastest and most accurate support.

Kind regards,
North America APsystems Technical Support Team